Best Process Automation

Ranked #13 of 14 for best process automation

Automation Anywhere review

Enterprise RPA and AI agent platform from San Jose, California, with more than 4,000 customers in 90+ countries by the vendor's count1.

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Verdict

6.9/10

Automation Anywhere fits large, regulated enterprises that need bots on legacy desktop systems, governed AI agents and an on-premises option, backed by SOC 2 Type 2, ISO 27001 and HITRUST documents2.

Best for Enterprise RPA on legacy systems

Skip it if you want a self-serve plan with a published price or only connect cloud apps

Visit Automation Anywhere (opens the Automation Anywhere website)

Automation Anywhere at a glance
HeadquartersSan Jose, California, USA3
CustomersMore than 4,000 in 90+ countries (vendor figure)1
PartnersOver 2,700 (vendor figure)1
DeploymentVendor cloud, or On-Premises Control Room on Windows Server or Linux4
Latest releaseAutomation 360 v.42: release date 16 September 2026, Cloud build 7 October 2026, no On-Premises build5
Analyst recognitionLeader in the 2026 Gartner Magic Quadrant for RPA (report dated June 24, 2026), per the vendor, which calls it the eighth year in a row6
AcquisitionsAisera (late 2025); agreement to acquire Boost.ai announced October 7, 2026, expected to close in Q4 20267
Free editionCommunity Edition, no credit card required8

How Automation Anywhere scores

Score breakdown for Automation Anywhere
Ease of use 20%5.5Community Edition offers drag-and-drop building and Prompt-to-Automate8, and Co-Pilot for Automators assembles steps from plain-language prompts9 under a separately purchased Automator AI license10. The vendor puts a proof of concept at weeks and full production at 3 to 6 months11, and work is split across Bot Creator, Bot Runner and Control Room roles10. Score: drag-and-drop and prompt building, against a proof of concept measured in weeks and split roles, give 5.5.
Power 25%7.5Bots get Try, Catch, Finally and Throw error handling12, loops with break and continue13 and Python functions14. Web triggers, API Tasks and AI agents come with the Enterprise Platform, which the docs call a separately purchased add-on license15, and Mozart Orchestrator runs event-driven processes5. Score: every rubric item exists, but webhooks, API Tasks and AI agents are sold separately, which gives 7.5, the top of the band for items sold separately.
Integrations 15%8.5RPA bots mimic human interactions with digital systems, so legacy systems stay in place16, and the Universal Recorder captures clicks and keystrokes in Java, Microsoft UI Automation and browser apps17. Packaged actions cover SAP BAPI, Salesforce, ServiceNow and Workday18. No connector total is published; the Agentic App Store lists 1,325 items, 117 of them packages and 522 built for Automation 36019. Score: with no connector total the base is 7.0; bots for desktop apps add 1.0, and the on-premises Control Room adds 0.5.
Price and value 20%4.0Prices are not published, and the vendor sends buyers to its Talk to Sales page20. AI Agents and AI Guardrails need the separately purchased Enterprise Platform add-on plus consumption licenses15, and the free Community Edition caps small businesses at 5 machines8. Score: a free Community Edition that small businesses may use on 5 machines, with paid prices only from sales, gives 4.0.
Security and governance 10%9.5The compliance portal lists SOC 1 Type 2, SOC 2 Type 2, ISO 27001 and ISO 42001 documents2. SAML SSO, MFA, 16 global data centers and a contractual SLA above 99.9% are listed21, the audit log is searchable and exportable22, and the Control Room installs on your own servers4. Score: all five rubric items plus ISO 27001 give 9.5.
Support and ecosystem 10%9.0Five support tiers set Severity 1 response from 1 business day (Orange) to under 15 minutes, 24x7 (Platinum, Titanium)23. The vendor reports over 2,700 partners1, runs the Pathfinder community with free training and certifications24, and publishes dated release notes5. Score: a published Severity 1 response under 15 minutes on the top tiers, a partner network and a community give 9.0.

Automation Anywhere pricing

Automation Anywhere pricing, checked 8 November 2026
PlanPriceNotes
Community Edition$08For students, developers and innovators. A small business may use it on up to 5 machines and process up to 100 Document Automation pages a month. No credit card required.
Automation 360 (Cloud or On-Premises)Not published20Quoted by sales: the Talk to Sales page lists no prices, and automationanywhere.com/pricing returned a 404 page on 9 November 2026. Licenses are counted per user (Bot Creator, Citizen Developer, Attended and Unattended Bot Runner) plus volume licenses for document pages, API calls and AI recommendations10.
Enterprise Platform add-onNot published15Separately purchased. Required for AI Governance; AI Agents and AI Guardrails also need consumption licenses such as Automation AI Credits25.
API Task executions (Cloud)100 per Control Room included10The free base entitlement includes two concurrent executions. Higher limits need the Enterprise Platform license.
Support plans (Orange, Silver, Gold, Platinum, Titanium)Not published23Severity 1 response ranges from 1 business day (Orange) to under 15 minutes, 24x7 (Platinum and Titanium).

Strengths and weak spots

Strengths

  • Bots record and replay clicks and keystrokes in desktop and browser apps17, and run alongside APIs and AI agents on one platform11.
  • The compliance portal lists SOC 2 Type 2, ISO 27001, ISO 42001 and HITRUST documents2, and the platform supports SAML SSO and native audit logs21.
  • Self-hosting is supported: the On-Premises Control Room runs on Windows Server or Linux4.
  • The free Community Edition includes drag-and-drop building and Prompt-to-Automate8.
  • Platinum and Titanium support answer Severity 1 cases in under 15 minutes, 24x723.

Weak spots

  • No public prices: Automation Anywhere sends buyers to its Talk to Sales page20.
  • AI Governance requires the separately purchased Enterprise Platform add-on25, and AI Agents also consume purchased Automation AI Credits15.
  • On-Premises gets new releases later than Cloud: v.42 (release date 16 September 2026) has no On-Premises build5, so the newest On-Premises build is v.41, released 27 July 202626.
  • Licensing has many parts: per-user Bot Creator and Bot Runner licenses plus volume licenses for document pages, API calls and AI recommendations10.
  • Community Edition limits a small business to 5 machines and 100 Document Automation pages a month8.

Alternatives to Automation Anywhere

Head to head

Automation Anywhere: common questions

How much does Automation Anywhere cost?

Automation Anywhere does not publish prices. Its Talk to Sales page offers a conversation with the sales team and lists no prices20, and the site also offers Request demo27. Paid licenses are counted per user (Bot Creator, Citizen Developer, Bot Runner) plus volume licenses for document pages, API calls and AI recommendations10. The Community Edition is free8.

Is there a free version of Automation Anywhere?

Yes. Community Edition is free, needs no credit card and runs on the Automation 360 cloud platform, on Windows and Mac8. A small business (under 250 machines, under 250 users and under $5 million in annual revenue) may use it on up to 5 machines and process up to 100 Document Automation pages a month8.

Can Automation Anywhere run on-premises?

Yes. The On-Premises Control Room installs on Windows Server, and on Linux (CentOS, Red Hat Enterprise Linux, Amazon Linux) on AWS EC2; Automation 360 is certified on AWS, Google Cloud Platform and Microsoft Azure4. On-Premises releases come later than Cloud: v.42 (release date 16 September 2026) has no On-Premises build5, and the newest On-Premises build is v.41, released 27 July 202626.

Sources

  1. Automation Anywhere. Automation Anywhere Reports Continued Double-Digit Growth in Q2 FY27 (press release, Sep 25, 2026). Checked 8 Nov 2026.
  2. Automation Anywhere. Security and Compliance Portal. Checked 9 Nov 2026.
  3. Automation Anywhere. Global Presence. Checked 8 Nov 2026.
  4. Automation Anywhere. Operating system, environment, and platform supported for Control Room. Checked 9 Nov 2026.
  5. Automation Anywhere. Automation 360 v.42 Release Notes. Checked 9 Nov 2026.
  6. Automation Anywhere. Named a 2026 Gartner Magic Quadrant Leader for RPA. Checked 8 Nov 2026.
  7. Automation Anywhere. Automation Anywhere to Acquire Boost.ai (press release, Oct 07, 2026). Checked 8 Nov 2026.
  8. Automation Anywhere. Community Edition | Free RPA | Automation Anywhere. Checked 9 Nov 2026.
  9. Automation Anywhere. Automator AI. Checked 8 Nov 2026.
  10. Automation Anywhere. Automation 360 licenses overview. Checked 8 Nov 2026.
  11. Automation Anywhere. Agentic Process Automation Platform. Checked 8 Nov 2026.
  12. Automation Anywhere. Error handler package. Checked 8 Nov 2026.
  13. Automation Anywhere. Loop package. Checked 8 Nov 2026.
  14. Automation Anywhere. Execute function action in Python Script package. Checked 8 Nov 2026.
  15. Automation Anywhere. Enterprise Platform. Checked 9 Nov 2026.
  16. Automation Anywhere. Robotic Process Automation Software. Checked 9 Nov 2026.
  17. Automation Anywhere. Record a task with the Universal Recorder. Checked 8 Nov 2026.
  18. Automation Anywhere. Integrations. Checked 8 Nov 2026.
  19. Automation Anywhere. Agentic App Store: All Products. Checked 9 Nov 2026.
  20. Automation Anywhere. Talk to Sales | Automation Anywhere. Checked 9 Nov 2026.
  21. Automation Anywhere. Automation Trust & Security. Checked 8 Nov 2026.
  22. Automation Anywhere. Audit log. Checked 8 Nov 2026.
  23. Automation Anywhere. Automation Anywhere Support: Compare Support Plans. Checked 9 Nov 2026.
  24. Automation Anywhere. Pathfinder Community | Automation Anywhere. Checked 8 Nov 2026.
  25. Automation Anywhere. AI Governance. Checked 8 Nov 2026.
  26. Automation Anywhere. Automation 360 v.41 Release Notes. Checked 8 Nov 2026.
  27. Automation Anywhere. The #1 Provider of Agentic Automation | Automation Anywhere. Checked 9 Nov 2026.