Ranked #6 of 14 for best process automation
UiPath review
UiPath is an enterprise automation platform that runs software robots, AI agents and API workflows together, with a free Community plan1.
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Verdict
UiPath is the strongest pick for enterprises that must run robots on legacy and Citrix systems from their own servers, air-gapped networks included, under audited security controls.
Best for Self-hosted enterprise RPA
Skip it if you only connect cloud apps and want a published price for every plan.
| Founded | 2005, Bucharest, Romania2 |
|---|---|
| Company | Public, NYSE: PATH3 |
| Annual recurring revenue | $1.938 billion as of 31 July 20263 |
| Free plan | Community: 1 Pro user, 1 Plus user, 1 unattended robot, no time limit4 |
| Free plan commercial use | Internal commercial use allowed for individuals and organizations under USD 5 million in annual revenue5 |
| Deployment | Automation Cloud (SaaS or dedicated), Automation Cloud Public Sector, or self-hosted Automation Suite6 |
| Compliance listed in trust center | SOC 2 Type 2, ISO/IEC 27001:2022, ISO/IEC 42001:2023, HIPAA, HITRUST7 |
| Included support | Bronze: 2-hour response to urgent issues, 24x78 |
How UiPath scores
| Ease of use 20% | 6.0 | Studio Web builds automations in the browser and Autopilot turns natural-language prompts into workflows9, but users and robots are licensed separately, with three user tiers1. Score: browser building and Autopilot, against separate licenses for users and robots, give 6.0. | |
|---|---|---|---|
| Power 25% | 9.5 | One platform covers UI robots, API workflows, human-in-the-loop steps and, on Standard and Enterprise, BPMN orchestration1, plus agents built low-code or in Python10. Score: every rubric item plus BPMN orchestration of robots, agents and people gives 9.5. | |
| Integrations 15% | 8.5 | Pre-built connectors, an HTTP connector for any REST API, webhooks, Relay for on-premises systems and UI automation for systems with no API11. UiPath publishes no total connector count. Score: with no published count the base is 7.0; robots for apps with no API add 1.0, and Relay for on-premises systems adds 0.5. | |
| Price and value 20% | 5.5 | The Community plan is free4, but self-serve Pro users cost $420 and unattended robots $960 per month each12, and Standard and Enterprise are quote-only1. Score: a free plan that allows internal commercial use for organizations under USD 5 million in revenue5 and published self-serve prices, against $960 robots and quote-only upper plans, give 5.5. | |
| Security and governance 10% | 9.5 | The trust center lists SOC 2 Type 2, ISO/IEC 27001:2022 and ISO/IEC 42001:2023, with the audit reports available on request7; SAML, OIDC and SCIM13, customer-managed keys on Enterprise14 and air-gapped self-hosting1. A trust-center notice dated 30 October 2026 reports a security event detected on 26 October that temporarily affected Insights, Automation Ops and Cloud Robots, with no indication that customer data was affected7. Audit logs are kept about 30 days on Community and two years on Enterprise4. Score: all five rubric items plus ISO 27001 give 9.5. | |
| Support and ecosystem 10% | 9.0 | Bronze support comes free with all product licenses and targets a 2-hour response to urgent issues, 24x7, and the Gold and Platinum tiers target under 1 hour, 24x78. The community counts more than 3 million users15; Community-plan users get forum support only4. The Partner Network page links to a Find a partner directory16. Score: a published response under 1 hour on Gold and Platinum, a partner network and a community give 9.0. |
UiPath pricing
| Plan | Price | Notes |
|---|---|---|
| Community | $04 | 1 Pro user, 1 Plus user and 1 unattended robot, no time limit; support through the forum only. |
| Basic: Basic User | $25 per user per month12 | Personal automations; up to 5 per organization. Annual billing saves up to 15%. |
| Basic: Plus User | $150 per user per month12 | Team automations; up to 5 per organization. |
| Basic: Pro User | $420 per user per month12 | Enterprise-level coded automations; 1 per organization. |
| Basic: Unattended Robot | $960 per robot per month12 | Runs on your own VMs; up to 2 per organization. |
| Standard | Contact sales1 | No scale limits, your own identity provider (SSO), a cloud region of your choice or your own premises; 60-day free trial. |
| Enterprise | Contact sales1 | Adds your own encryption keys, your own credential vaults and more than one cloud region. |
Strengths and weak spots
Strengths
- Robots operate legacy and Citrix applications through the screen, on Windows and macOS, when no API exists9.
- The free Community plan includes an unattended robot4 and allows internal commercial use for organizations under USD 5 million in revenue5.
- On Standard and Enterprise, agents, robots, API events and human tasks run in one BPMN-orchestrated process1.
- Self-hosting on Kubernetes or Linux, including air-gapped networks, on Standard and Enterprise1.
- Lists SOC 2 Type 2, ISO/IEC 27001:2022 and ISO/IEC 42001:2023 in its trust center7.
Weak spots
- Standard and Enterprise prices come only from sales1.
- An unattended robot costs $960 per month and a Pro user $420 per month on the self-serve plan12.
- Basic caps an organization at 5 Basic, 5 Plus and 1 Pro user and 2 robots, in the Europe region only1, with no SSO14.
- Licensing mixes user tiers, robot licenses and consumption units17, so the cost of a full program is hard to forecast before a sales quote.
- UiPath says the Basic plan is changing and an updated offer is coming soon1.
Alternatives to UiPath
- Automation Anywhere Enterprise RPA on legacy systems, 6.9/10
- Microsoft Power Automate Microsoft 365 organizations, 8.1/10
- Pega Regulated enterprise case work, 7.2/10
Head to head
UiPath: common questions
What is UiPath used for?
UiPath automates repetitive, rule-based work such as data entry, invoice processing, employee onboarding and moving data between systems9. Its robots also work legacy and Citrix applications that expose no API, and AI agents on the same platform handle exceptions and unstructured documents9.
Is UiPath free?
Yes. The Community plan costs nothing and includes one Pro user, one Plus user and one unattended robot, with no time limit4. Individuals and organizations under USD 5 million in annual revenue may use it for internal commercial work; larger organizations may use it only for non-commercial purposes such as testing, education and training5.
Sources
- UiPath. UiPath Plans and Pricing. Checked 9 Nov 2026.
- UiPath. About Us. Checked 8 Nov 2026.
- UiPath Investor Relations. UiPath Reports Second Quarter Fiscal 2027 Financial Results. Checked 8 Nov 2026.
- UiPath Documentation. Community plan (Automation Cloud admin guide). Checked 9 Nov 2026.
- UiPath. Community Agreement (version dated 2026-07-27, linked from uipath.com legal terms). Checked 9 Nov 2026.
- UiPath. Deployment options. Checked 8 Nov 2026.
- UiPath. UiPath Trust Center. Checked 9 Nov 2026.
- UiPath. UiPath Support Tiers. Checked 9 Nov 2026.
- UiPath. Robotic Process Automation. Checked 9 Nov 2026.
- UiPath. Agentic AI. Checked 9 Nov 2026.
- UiPath. UiPath Integration Service. Checked 9 Nov 2026.
- UiPath. Automation Cloud: Buy Individual Licenses. Checked 9 Nov 2026.
- UiPath. Security and Governance. Checked 8 Nov 2026.
- UiPath Documentation. Unified Pricing: Licensing plan framework. Checked 8 Nov 2026.
- UiPath. UiPath Community. Checked 9 Nov 2026.
- UiPath. UiPath Partner Network | UiPath. Checked 9 Nov 2026.
- UiPath Documentation. About licensing (Automation Cloud admin guide). Checked 8 Nov 2026.