Best Process Automation

Ranked #10 of 14 for best process automation

Lindy review

Lindy is an AI employee that works in Slack, email and iMessage and connects to 1,500+ integrations.

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Verdict

7.1/10

Lindy fits teams that work in Slack and email and want an AI assistant to take inbox, meeting, CRM and reporting work, because a routine starts from one typed sentence and Lindy reaches 1,500+ integrations plus any hosted MCP server.

Best for AI employee for Slack teams

Skip it if you need a visual flow builder with explicit branches and error paths, self-hosting, or a free plan that lasts past 7 days.

Visit Lindy (opens the Lindy website)

Lindy at a glance
CompanyCrivello Corp, doing business as Lindy, registered in Oregon1
Core productAn AI employee for the whole team in Slack, iMessage, email and the browser2
Integrations1,500+ integrations plus any hosted MCP server3
Pricing modelPer user per month; every seat adds credits to one shared pool, at $0.01 per credit on base plans4
SecuritySOC 2 Type II audited by Johanson Group; HIPAA, GDPR and PIPEDA listed5
HostingHosted in the United States1
Latest releaseWebhooks for Lindy Apps and Outlook signatures, October 29, 20266
Customer resultTruemed: 36% of support volume automated and cost per resolved ticket down from $1.00 to $0.33, as reported by Truemed7

How Lindy scores

Score breakdown for Lindy
Ease of use 20%8.5An admin adds Lindy to Slack and everyone else links with one tap8. A routine starts from one typed sentence, Lindy fills in the name, trigger and schedule, and ready-made templates add in one click9. Watch and Learn turns a screen recording or a written process into a skill and a routine10. The docs advise a dry run before a routine runs unattended9. Score: a one-tap Slack install and routines set up from one sentence give 8.5.
Power 25%7.0Routines run on schedules or on events such as an email, a Slack message or a meeting ending, with plain-English Smart Filters and dry runs9. A personal routine can convert into a Python script, and a script run that finishes on its own does not wake the AI; scripts cannot reach connected Gmail, Slack or Calendar accounts9. Lindy uses saved API credentials when it runs shell commands and code11, and Lindy Apps accept webhooks6. The docs describe each routine as a trigger, a plain-English prompt and a destination, with no drawn branches, loops or error paths, and script mode is limited to personal routines9. Score: triggers, filters and scripts are present, with no drawn branches, loops or error paths, which gives 7.0.
Integrations 15%7.5Lindy lists 1,500+ integrations3 and turns each tool of a hosted MCP server into an action12. When a tool has neither, Lindy drives the browser like a person or writes its own integration against the tool's API13; browser use needs Pro or higher2. MCP servers must be reachable over public HTTPS12, so systems inside a private network need a public endpoint first. Score: 1,500+ integrations set a base of 7.5; browser use reaches web tools only and MCP servers must be public, so nothing is added.
Price and value 20%5.5Seats start at $29.99 per user per month for 3,000 credits ($49.99 for 5,000 in Lindy's test version of the pricing page), and every active user in the workspace is billed14. The free tier is $50 in credits that last 7 days14. Lindy puts an everyday ask at 2 to 250 credits and deep work at 250 to 1,00014, so a 3,000-credit seat covers few large jobs. Top-ups cost $10 per 1,000 credits14, and phone calls start at 25 credits a minute15. Score: no lasting free plan and a price that grows with every user give 5.5.
Security and governance 10%7.5Lindy lists SOC 2 Type II, audited by Johanson Group, plus HIPAA, GDPR and PIPEDA516; its trust center lists no ISO 2700117. SSO, SCIM, audit logs and a HIPAA BAA require Enterprise4. The docs apply approval guardrails in shared Slack threads only13, while the pricing FAQ says every action with outside impact waits for approval14. The security page says residency requirements are supported5, while the terms say the service is hosted in the United States1, and no self-hosted option is published. Score: three of the five rubric items (SOC 2, SSO and audit logs) give 7.5; the residency claim conflicts with the terms, so it does not count.
Support and ecosystem 10%7.0The docs cover setup, routines, skills, integrations, MCP servers, credentials and billing18, and the changelog lists releases on October 28 and 29, 20266. Live onboarding comes with Pro and up4 and dedicated support with Enterprise14; no response times are published. The Partners link in the site footer points to an affiliate program2, and no implementation partner directory is published. Score: docs and a changelog, with no published response times and no partner network, give 7.0.

Lindy pricing

Lindy pricing, checked 8 November 2026
PlanPriceNotes
Free$014$50 in credits that last 7 days, no credit card required. A paid plan is needed to keep using Lindy after that.
Plus$29.99 per user/month143,000 credits per seat, pooled across the workspace. It is the first credit option on the Team card in the control version of the pricing page; Lindy's test version starts at 5,000 credits for $49.99.
Pro$99.99 per user/month1415,000 credits per seat. The pricing page lists computer use on Pro and Max.
Max$199.99 per user/month1435,000 credits per seat, for the heaviest workloads.
Top-up$10 per 1,000 credits14Monthly plan credits reset each billing cycle and do not roll over; top-up credits stay until used.
EnterpriseCustom14HIPAA with a signed BAA, SSO and SCIM, audit logs, dedicated support, onboarding and enablement.

Strengths and weak spots

Strengths

  • A routine is set up from one sentence, with schedule or event triggers and a dry run before it goes live9.
  • 1,500+ integrations plus any hosted MCP server, with browser use on Pro and up when a tool has neither32.
  • One shared credit pool with per-person caps; when credits run out, Lindy pauses credit-using work and sends no surprise bill414.
  • SOC 2 Type II audited by Johanson Group, with a signed HIPAA BAA on Enterprise514.
  • Personal routines can convert into Python scripts; a script run that finishes on its own skips the AI, which the docs call faster, cheaper and predictable9.

Weak spots

  • No lasting free plan: the $50 in free credits last 7 days14.
  • Every active user in the workspace is billed as a seat, so cost grows with headcount14.
  • SSO, SCIM, audit logs and the HIPAA BAA require the custom-priced Enterprise plan4.
  • Approval guardrails cover shared Slack threads only; web chat, Slack DMs, iMessage and SMS are not guarded13, although the pricing FAQ says outside-impact actions always wait for approval14.
  • Lindy's own pages disagree on plans: the pricing page shows one Team card, the docs name Plus, Pro and Max, and a test version of the pricing page starts at $49.99 for 5,000 credits1419.

Alternatives to Lindy

Head to head

Lindy: common questions

How much does Lindy cost?

New accounts get $50 in free credits for 7 days, with no card required14. Paid seats are billed per user per month: Plus at $29.99 for 3,000 credits, Pro at $99.99 for 15,000 and Max at $199.99 for 35,000, with all credits pooled across the workspace14. Lindy is running a price test: on November 8 and 9, 2026 some visitors saw the Team card start at $49.99 for 5,000 credits14. Top-ups cost $10 per 1,000 credits, and Enterprise is custom priced14.

Is Lindy SOC 2 and HIPAA compliant?

Lindy's security page lists SOC 2 Type II, audited by Johanson Group, along with HIPAA, GDPR and PIPEDA5. A signed HIPAA BAA, SSO, SCIM and audit logs come with the Enterprise plan4. SOC 2 reports are requested through Lindy's trust center5.

Does Lindy ask for approval before it acts?

Lindy's pages disagree. The pricing FAQ says anything with outside impact, such as sending an email or updating a ticket, waits for approval14. The integrations docs say each integration is set to Always allow, Require approval or Don't offer for writes, reads are never guarded, and these guardrails apply in shared Slack threads only; web chat, Slack DMs, iMessage and SMS are not guarded13.

Sources

  1. Lindy. Terms of Service - Lindy. Checked 9 Nov 2026.
  2. Lindy. Lindy: Hire an AI Employee That Gets Work Done. Checked 9 Nov 2026.
  3. Lindy. Explore All Integrations - Lindy. Checked 9 Nov 2026.
  4. Lindy. Billing - Lindy Documentation. Checked 9 Nov 2026.
  5. Lindy. Enterprise Security & Compliance - Lindy. Checked 9 Nov 2026.
  6. Lindy. What’s new in Lindy. Checked 8 Nov 2026.
  7. Lindy. Truemed cut cost per support ticket by 67% with Lindy. Checked 8 Nov 2026.
  8. Lindy. Quickstart - Lindy Documentation. Checked 9 Nov 2026.
  9. Lindy. Routines - Lindy Documentation. Checked 9 Nov 2026.
  10. Lindy. Watch and Learn - Lindy Documentation. Checked 8 Nov 2026.
  11. Lindy. Credentials - Lindy Documentation. Checked 8 Nov 2026.
  12. Lindy. MCP servers - Lindy Documentation. Checked 8 Nov 2026.
  13. Lindy. Integrations - Lindy Documentation. Checked 9 Nov 2026.
  14. Lindy. Pricing - Lindy. Checked 9 Nov 2026.
  15. Lindy. Understanding Your Usage - Lindy Documentation. Checked 8 Nov 2026.
  16. Lindy. Lindy Enterprise. Checked 9 Nov 2026.
  17. Lindy. Lindy Trust Center | Powered by SafeBase. Checked 8 Nov 2026.
  18. Lindy. Lindy Documentation index. Checked 8 Nov 2026.
  19. Lindy. Pricing - Lindy Documentation. Checked 8 Nov 2026.