Best Process Automation

Ranked #1 of 14 for best process automation

Make review

A visual automation platform from Celonis that connects 3,500+ apps1.

Updated By the Best Process Automation deskHow we scoreDisclosure

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Verdict

8.3/10

Pick Make for branching, multi-step automations on a visual canvas at a low entry price: $12 a month billed annually, with unlimited users on every plan2.

Best for Visual workflows on a budget

Skip it if you need company SSO through your own identity provider, audit logs or access to on-premise systems without paying for Enterprise, or you must run the platform on your own servers2.

Visit Make (opens the Make website)

Make at a glance
OwnerCelonis3
Former nameIntegromat4
Acquired by CelonisAnnounced October 14, 20205
HeadquartersPrague, Czechia3
Integrations3,500+ apps (Make's count)1
Templates7,000+ (Make's count)6
Security reportsSOC 2 Type II and SOC 3 audits; ISO 27001-certified security program stated for the Enterprise environment7
HostingAWS; data zones US1, US2, EU1 and EU282

How Make scores

Score breakdown for Make
Ease of use 20%7.5A drag-and-drop canvas, 7,000+ templates6 and Maia, an assistant in public beta that builds scenarios from plain-language prompts9. Iterators, bundles and routers are concepts a first-time builder has to learn10, and Make's agent docs say familiarity with Make helps11. Score: a visual builder with templates and an AI assistant, plus concepts to learn, gives 7.5.
Power 25%8.5Routers with filters and fallback routes12, iterators, five error handler types13, JavaScript and Python code steps on paid plans14, custom webhooks15 and AI agents. Paid-plan runs stop at 40 minutes, and custom functions are Enterprise-only2. Score: every rubric item is present, with a 40-minute run cap and agents in beta, which gives 8.5.
Integrations 15%8.5Make counts 3,500+ apps1 and lets any team build custom apps for services with a public API2. Enterprise apps such as Workday and ServiceNow are Enterprise-only, and the on-prem agent connects to local systems through an HTTP app for systems with an API or web service16. One older line in the pricing FAQ still says more than 1,000 apps2. Score: 3,500+ apps set a base of 8.0, and the Enterprise on-prem agent for local systems adds 0.5.
Price and value 20%8.5The free plan gives 1,000 credits a month. Core costs $12 a month billed annually for 10,000 credits (US price list), and the price per 1,000 credits falls from $1.20 to $0.86 at 150,000 credits2. Every plan includes unlimited users. Unused credits expire every month, except on annual Pro, Teams and Enterprise plans, where they last 12 months2, and extra credits cost 25% more than plan credits17. Score: a lasting free plan, a $12 entry price and a unit price that falls with volume give 8.5.
Security and governance 10%8.5SOC 2 Type II and SOC 3 audits, GDPR, and an ISO 27001-certified security program for the Enterprise environment7; US and EU data zones8. Company SSO, audit logs, custom roles and enforced two-factor login are Enterprise-only, and the pricing page lists no self-hosted edition2. Score: four of the five rubric items (audit reports, SSO, audit logs and data regions) give 8.0, and the ISO 27001-certified program adds 0.5; there is no self-hosting.
Support and ecosystem 10%8.0Help center release notes dated as recently as November 6, 202618, free Make Academy courses19, a community forum20 and a partner directory ranked Platinum, Gold and Silver21. Round-the-clock support is Enterprise-only; the Free plan gets 90-day expert access2. Score: docs, a community and a partner directory, with no published response times, give 8.0.

Make pricing

Make pricing, checked 8 November 2026
PlanPriceNotes
Free$021,000 credits a month, 2 active scenarios, 15-minute minimum interval between runs.
Core$12/mo billed annually; $16 billed monthly210,000 credits a month. Unlimited active scenarios, schedules down to 1 minute, Make API access. US prices: Make showed a visitor in Germany $11 a month billed annually.
Pro$21/mo billed annually; $28 billed monthly210,000 credits a month. Adds priority execution, custom variables and full-text log search.
Teams$38/mo billed annually; $51 billed monthly210,000 credits a month. Adds teams, team roles and shared scenario templates.
EnterpriseCustom2Adds company SSO, audit logs, custom roles, enterprise apps, the on-prem agent and 24/7 support.

Strengths and weak spots

Strengths

  • The free plan includes 1,000 credits a month and the same no-code visual builder as the paid plans2.
  • Every plan includes unlimited users, so the price scales with credit volume alone2.
  • Routers, iterators, five error handler types and JavaScript or Python code steps handle complex logic1314.
  • SOC 2 Type II and SOC 3 audits, with US and EU data zones78.
  • AI agents, an MCP server and the Maia builder assistant ship inside the product2.

Weak spots

  • Company SSO, audit logs, custom roles and the on-prem agent are Enterprise-only216.
  • Every plan, Enterprise included, runs on Make's AWS hosting; the pricing page lists no self-hosted option2.
  • Unused credits expire every month on Free, Core and monthly plans, and extra credits cost 25% more than plan credits217.
  • The free plan caps you at 2 active scenarios, a 15-minute minimum interval and 5 MB files2.
  • Built-in AI features on Make's AI Provider bill by tokens, so AI-heavy scenarios use a varying number of credits, and the new AI agent app is still in open beta2211.

Alternatives to Make

Head to head

Make: common questions

Is Make free?

Yes. The Free plan includes 1,000 credits a month, 2 active scenarios and a 15-minute minimum interval between runs. Paid plans start at $12 a month billed annually for 10,000 credits on Make's US price list2.

How does Make count credits?

Each module action in a scenario uses credits, and most non-AI actions use 1 credit. Built-in AI features running on Make's AI Provider use a varying number of credits based on tokens22. Router and error handler modules use no credits. Unused credits expire every month, except on annual Pro, Teams and Enterprise plans, where they last 12 months2.

Can you self-host Make?

Make's pricing page lists no self-hosted edition: every plan, Enterprise included, runs on AWS in the EU or North America2. Enterprise customers can install an on-prem agent so scenarios reach applications and databases on a local network16.

Sources

  1. Make (Celonis). 3,500+ Integration Apps | Connect & Automate Software | Make. Checked 9 Nov 2026.
  2. Make (Celonis). Pricing & Subscription Packages | Make. Checked 9 Nov 2026.
  3. Make (Celonis). About Make | Make. Checked 9 Nov 2026.
  4. Make (Celonis). Integromat evolves to Make | Make. Checked 8 Nov 2026.
  5. Celonis (press release via PR Newswire). Celonis Acquires Integromat, an Industry Leading Online Automation Platform. Checked 8 Nov 2026.
  6. Make (Celonis). Workflow Automation Templates | Make. Checked 9 Nov 2026.
  7. Make (Celonis). Automation Security & Compliance | Make. Checked 9 Nov 2026.
  8. Make Help Center. AI providers and data zones in Make - Help Center. Checked 9 Nov 2026.
  9. Make Help Center. Meet Maia, your AI and automation co-worker - Help Center. Checked 9 Nov 2026.
  10. Make Help Center. Iterator - Help Center. Checked 9 Nov 2026.
  11. Make Help Center. Introduction to Make AI Agent (New) - Help Center. Checked 9 Nov 2026.
  12. Make Help Center. Router - Help Center. Checked 8 Nov 2026.
  13. Make Help Center. Overview of error handling - Help Center. Checked 8 Nov 2026.
  14. Make Help Center. The Make Code app is available - Help Center. Checked 9 Nov 2026.
  15. Make Help Center. Webhooks - Help Center. Checked 9 Nov 2026.
  16. Make Help Center. On-premise agent - Help Center. Checked 9 Nov 2026.
  17. Make Help Center. Extra credits - Help Center. Checked 8 Nov 2026.
  18. Make Help Center. 2026 - Release notes - Help Center. Checked 8 Nov 2026.
  19. Make (Celonis). Make Academy. Checked 8 Nov 2026.
  20. Make (Celonis). About - Make Community. Checked 8 Nov 2026.
  21. Make (Celonis). Our Partners | Find A Partner To Support Your Business Needs | Make. Checked 9 Nov 2026.
  22. Make Help Center. Credits - Help Center. Checked 9 Nov 2026.