Best process automation for Microsoft 365 companies

Power Automate is the only platform here whose rights come with Microsoft 365 licenses. The others follow in overall score order, for the gaps it leaves.

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Short answer

The best process automation for Microsoft 365 companies in 2026 is Power Automate: select Office 365 licenses already include cloud flows with standard connectors11, and Premium at $15 per user a month, paid yearly, adds premium connectors and an attended robot on a registered PC12. When many people need premium connectors at low volume, Make can cost less: unlimited users from $12 a month billed annually3, against $15 for each Premium user.

Best for Microsoft 365
Microsoft Power Automate
Best for Microsoft and other apps
Make
Best to self-host
n8n

Office 365 rights cover cloud flows with standard connectors and an official limit of 6,000 requests per user per 24 hours1112. Every other platform here is a separate purchase.

The picks

2

Make

8.3/10

Pick Best for Microsoft and other apps

Unlimited users on every plan and 3,500+ apps; free plan with 1,000 credits, Core from $12 a month billed annually3. Pick it if many people build flows that reach outside Microsoft.

Price Free plan with 1,000 credits a month; paid plans from $12/mo billed annually for 10,000 credits (US price list)3

Full review of MakeVisit Make (opens the Make website)

3

n8n

8.0/10

Pick Best to self-host

Self-host on Azure, AWS or Google Cloud, with the Community edition free45. Pick it if developers own the automations.

Price From €24 a month on n8n Cloud, or €20 billed annually6; the self-hosted Community edition is free5.

Full review of n8nVisit n8n (opens the n8n website)

4

Zapier

8.0/10

Pick Easiest for non-developers

9,000+ apps and Copilot on every plan; free plan with 100 tasks a month, Professional from $19.99 billed annually7. Pick it if people outside IT build the flows.

Price Free plan with 100 tasks a month; paid plans from $19.99/mo billed annually for 750 tasks7

Full review of ZapierVisit Zapier (opens the Zapier website)

Side by side

Best process automation for Microsoft 365 companies
PlatformPaid plans fromFree planSelf-hosting
Microsoft Power Automate$15 per user/month, paid yearly2Yes. Free license for work or school accounts, standard connectors only, no sharing1No. Cloud service only; desktop flows run on your own Windows machines1314
Make$12/mo billed annually, $16 monthly (Core, 10,000 credits, US price list)3Yes: 1,000 credits a month, 2 active scenarios3No. Every plan runs on Make's AWS hosting (EU or North America); Enterprise adds an on-prem agent for local systems153
n8n€24 per month (€20 billed annually)6Yes: free self-hosted Community edition; Cloud has a free trial16Yes: free Community edition, paid Business and Enterprise licenses4
Zapier$19.99/mo billed annually, $29.99 monthly (Professional, 750 tasks)7Yes: 100 tasks a month, two-step Zaps, one user177No. Zapier stores data on AWS in the United States; Enterprise adds VPC Peering to reach internal data sources718
Workato$75/mo (Workato Pro, 2,500 credits)10Yes, 50,000 one-time credits10Cloud only on AWS: regional data centers, Virtual Private Workato or AWS GovCloud9

Questions people ask

Is Power Automate included in Microsoft 365?

Partly. Select Office 365 licenses, including E1, E3, E5 and Business Basic, Standard and Premium, include cloud flows with standard connectors11. Premium connectors need Power Automate Premium at $15 per user a month, paid yearly2.

Can Power Automate automate desktop apps?

Yes, on Windows. Desktop flows run on Windows 10, Windows 11 and Windows Server 2016 to 2025, and reach SAP, mainframes and Citrix13. Unattended runs need a Process license at $150 per bot a month, paid yearly2.

Power Automate or Zapier for a Microsoft 365 company?

Power Automate, when the work stays in Microsoft apps or needs desktop RPA. Zapier, when non-developers connect many outside apps: it counts 9,000+ apps against Power Automate's 1,400+714. See Power Automate vs Zapier.

Sources

  1. Microsoft Learn. Types of Power Automate licenses. Checked 9 Nov 2026.
  2. Microsoft. Power Automate Pricing. Checked 9 Nov 2026.
  3. Make (Celonis). Pricing & Subscription Packages | Make. Checked 9 Nov 2026.
  4. n8n GmbH. Host n8n | Deploy | n8n Docs. Checked 9 Nov 2026.
  5. n8n GmbH. Compare editions | Deploy | n8n Docs. Checked 9 Nov 2026.
  6. n8n GmbH. n8n Plans and Pricing - n8n.io. Checked 9 Nov 2026.
  7. Zapier. Plans & Pricing | Zapier | Zapier. Checked 9 Nov 2026.
  8. Workato. Workato Pricing Model: Here's How It Works. Checked 9 Nov 2026.
  9. Workato. Workato Security Overview, last updated January 2025 (PDF linked from workato.com/legal/security). Checked 9 Nov 2026.
  10. Workato. Self-service (Workato Free and Workato Pro) billing. Checked 9 Nov 2026.
  11. Microsoft Learn. Power Automate licensing FAQ. Checked 9 Nov 2026.
  12. Microsoft Learn. Requests limits and allocations. Checked 9 Nov 2026.
  13. Microsoft Learn. Prerequisites and limitations. Checked 9 Nov 2026.
  14. Microsoft. Power Automate: Business Process Workflow Automation. Checked 9 Nov 2026.
  15. Make Help Center. On-premise agent - Help Center. Checked 9 Nov 2026.
  16. n8n GmbH. Choose how to use n8n | n8n Docs. Checked 9 Nov 2026.
  17. Zapier Help Center. What's included in Zapier's Free plan?. Checked 8 Nov 2026.
  18. Zapier. Zapier | Secure and Compliant AI Orchestration at Scale. Checked 9 Nov 2026.